[unwind]

I love two things about that site, after discovering it now:

- The fact that the ordering form does not compute the total price, and also asks you to manually keep track of adding $0.25/ea for orders under 100 pieces.

- That they practically bomb you with their phone number, which is also said to be the company president's number. That's very accessible, if you're into that kind of thing.

[bombcar]

I'll bet you anything that form just sends an email to the president who then prints it out and fills out the order details.

It's probably much easier for them if you call, and once your setup you just call and ask for a refill.

[navbaker]

I'm definitely picturing a dot matrix printer with the alternating white and green rows and holes on the sides of the accordion-folded paper.

[Xylakant]

I have implemented order forms that would send an email to a printer located in the warehouse. The customer said they had a very well refined process from the days when fax was dominant and no good reason to change. That was a decade or two ago though, so maybe they now have caught up with that digital thing.