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by Alain_Reve 1396 days ago
That's another problem and I admit is is annoying. You can get asked for information you don't know how to obtain and so you spend time searching how to get that info and (at least in my case) quite often searching what this info means.

Then you post it and nothing comes out of it.

Once it happened that I was the person asking for more info, because I knew the answer in one particular case. Turned out that case was different and I had no advice to offer. What was I supposed to do, post "Thank you but I'm sorry, I can't help you in this case"? I decided against it, thinking that if we started behaving like that the place would be full of "I don't know" replies.

I consider that the person asking for more info meant to help. When he doesn't follow up, it doesn't mean he never came back. Maybe he came back and found out he couldn't reply in that case. Maybe he wanted to come back and couldn't find the post again. Maybe he forgot. There could be hundreds of reasons, including "maybe he died". I can't know that.

When this happens to me, I feel disappointed but not angry. IMHO, the most important point is that this person, at one point, showed he wanted to help me. And he didn't waste my time. My question is probably better with the extra information included.

In fact, that could very well be the reason why the extra info was required. My question seemed unclear or incomplete to someone, so this person asked me to improve it. That's helpful in itself.