Would OP please consider updating this thread with the outcome of the email exchange. Seems too easy to pop into every complaint thread and act busy. Would love to know if your problem is actually resolved
Edwin reached out to me but their team can't override their faulty algorithm apparently. Other banks/payment providers have no issue giving us 3-5x the limit Stripe slashed us to, but they can't. Root cause is the fact that Stripe fundamentally doesn't understand eCommerce / cyclical LOCs in their algorithms apparently as our business hasn't changed meaningfully regarding effective cash positions.
Fairly surprising Stripe doesn't understand how to evaluate financial positions correctly. Oh well.
I would but that is likely to come months down the road - I doubt this thread will be remembered by then! Still I'll figure out how to get that info out.
Edwin reached out to me but their team can't override their faulty algorithm apparently. Other banks/payment providers have no issue giving us 3-5x the limit Stripe slashed us to, but they can't. Root cause is the fact that Stripe fundamentally doesn't understand eCommerce / cyclical LOCs in their algorithms apparently as our business hasn't changed meaningfully regarding effective cash positions.
Fairly surprising Stripe doesn't understand how to evaluate financial positions correctly. Oh well.