[GingerMidas]

From @koopajah on discord: "We don't really drop nines if one specific feature is having issues". Pretty convenient payment processing is just a "feature" of a payment infrastructure SaaS

[throwawaypppu]

This is a bullshit and untenable position. This “one specific feature” takes out the core feature. Shameful, deceitful and reputation tarnishing position.

[jhugo]

To be fair, it only takes out the core feature for people using Stripe Tax, which is apparently a small fraction of customers.

[quickthrower2]

In a OKR culture, the way to make your KR good is to add lots of useless and very simple microservices, which are always up, so the overall metric is 100%.

[NovemberWhiskey]

If your KRs are the uptimes of your simple microservices, you're not in an OKR culture.

[civilized]

I guess 99.999% uptime is no longer an engineer's well-earned badge of honor at Stripe. Now it's just sales puffery, like a LOWEST PRICES IN THE CITY!! sign at a discount store.

Sorry, but true class isn't just elegant rectangles decorated by various subtle shades of gray sans serif.

[redditor98654]

Hate it when companies do it. It should be the min of the availabilities of your APIs.

[NovemberWhiskey]

a.k.a. "my probed availability ignores user journeys that are actually an important part of my product"