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I'm an Australian living in Estonia. The short answer: absolutely amazing. The long answer: eID was originally through an ID card, and you'd have a USB chip reader you'd plug into your computer and a browser plugin and digital signature software (open source, I believe.) You could use this to authenticate on government, bank, etc websites, and sign documents, very easily: you just remembered a PIN code. These days many people use Mobile ID which has the same signature functionality on your SIM card, and you sign by entering a PIN on your phone. This is very convenient but I do worry about security a lot more. In the past, there have been security issues, such as flaws in the signatures, and once this caused a large number of ID cards to be reissued. It's not without problems but all problems so far seem to be caught. I don't wholly trust it and I am waiting for the situation where a document is "signed" and the owner of the ID denies signing it. Almost everything is accessible online, and you do not need to visit offices for the vast majority of government and often other business/bank interaction. I think there are only three things you cannot do online: get married, buy property, and I think deal with deaths. Everything else you can. The famous example is starting a company, which takes about fifteen minutes and even has a customisable template for company documents (in English!) for you, you just pick the options on the website, sign it digitally through the website, establish a holding bank account if necessary (through the website - bit of an echo here!) and done. Most data about you is digital - your tax, medical etc. For background, I'm someone this scares. I see huge value behind an attack here. I also worry about access by the government or others. But in practice, it seems to work well. Data is stored in different enclaves: the tax department can't see medical data, for example, and access is logged. There are cyber-attacks, most commonly from Russia, but the Estonian IT team is top-notch. If this same system were in Australia I'd have no confidence, because Australia outsources everything and the government cannot run good IT systems. But Estonia does it well. |
Why do you think our current system is scarier than the alternative that exists in most other countries? Where every ministry has their own random databases, with data that is probably outdated.
Also, the cyber attacks by russia are always DDOS attacks, they can't achieve anything else.