[_imba_]

Not the same person, but this sounds very similar to an experience I had. Payments fail all the time for various reasons, that isn't really the issue. It's what happens after that.

In our case our bank blocked transactions to AWS and Google one night. I contacted the bank and Google, made arrangements and successfully paid the account within a day. I just retried the AWS payment and had no further issues with them.

I had issues with Google for months. Google kept sending me threatening messages about how our accounts suspension is imminent. We'd then follow up with a human, have it resolved, only for the same thing to happen weeks later. Note that there were no outstanding payments, and no failed payments again.

After ranting to friends in startups it became apparent that this was not an isolated incident, and it's always Google.