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by neogodless 1398 days ago
Never heard of SLO before, but I assume you mean this?

https://www.bmc.com/blogs/slo-service-level-objectives/

(I've also never done on-call!)

1 comments

Kinda. In this context I mean "response SLO" - how much time you have between receiving the page and starting debugging stuff. I think it's also important to clarify; I've been on rotations with response SLO ranging from 5 through 30 minutes to unknown: literally my manager couldn't answer the question "so how fast do you expect me to react" (in hindsight, that was a pretty big red flag about how team approaches production that I missed).