[rexreed]

Do you handle payments outside of Airtable? Just curious how the payment system works and who controls the customer relationship and what Airtable takes as a cut, who handles the recurring payments, etc.

[andycloke]

Airtable don't have billing for the marketplace so I handle everything, have a direct relationship with customers and pay no cut to Airtable.

[rexreed]

How does the subscription / onboarding process work, especially if they cancel their AirTable, etc? Did you already write any posts about how that flow works?

[andycloke]

All billing stuff is handled through datafetcher.com.

Independent of Airtable so if they cancelled their Airtable they can still cancel on datafetcher.com.