[hertzrat]

My mom wasn’t hacked, but she lost her password and can’t get a human to talk to for the life of her

[toomuchtodo]

I wish AARP would offer email services to the elderly as part of their service offerings, with the ability to reach a human for support.

[dyeje]

This is actually brilliant.

[toomuchtodo]

Just seems like an obvious fit. Include the hand holding with internal org resources and white label FastMail, getting a deal like Costco (AARP is like non profit Costco for seniors, in a way) would at that scale.

Appreciate the kind words!

[slim]

why are these olderly people not writing their passwords in a notebook ?

[naniwaduni]

Because we spent thirty years convincing people not to write their passwords down?