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by lelanthran 1398 days ago
> Yes, if the contract states on termination no access to a cloud resource, that's the deal. Technically they're within the rules they laid out and we agreed to, except that they held onto data they do not own after termination.

You are not answering the question, which is "Does your company provide service to ex-customers?"

Does it?

1 comments

*YES* it does. If we’ve taken their money in the past we’ll certainly help them, even if they’re migrating to another platform. Good business also means closing a relationship well. Then there’s an opportunity for future business, and even if they decide not to return, the personal relationships are of the highest value. You can’t see the forest for the trees. Wealth is not just about money. Successful long term strategies rest squarely on your ability to maintain relationships.