[butterNaN]

I'm the de facto IT support for my family and neighbours. They are using Pop OS for about 3 years now. It has been great from both their UX and my maintenance perspective.

My father even did the 20.10 to 21.04 LTS upgrade himself! I highly doubt if windows would've been as smooth an experience.

(Macs are out of question for us since none of us are rich!)

[jeroenhd]

Windows upgrades go so smoothly they've been repackaged as updates. They're also highly fault resistant by default with automated rollbacks out of the box.

I'm not saying Pop is bad, but Windows upgrades are super easy and user friendly (if you ignore the privacy risks that come with using Windows). I wish common Linux distros would pack something like system restore by default already! I know these tools (based on BTRFS/ZFS snapshots) exist and work great, but they need to be set up manually and most people won't.