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by porpoisemonkey
1410 days ago
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That’s an unfortunate situation, but I’m not surprised to hear this. I worked in a single-location pizza shop when I was in high school and there is a lot more customer-benefitting coordination going on between the inside and the drivers than may be obvious. (These applied to my shop; I’m not sure if the big chains actually do this kind of stuff.) * Most shops have a delivery radius of less than 10 miles and it’s pretty impressive how detailed a driver’s address knowledge of the area can get after just a few months. * The people taking orders over the phone were often delivery drivers waiting between runs and will clarify addresses and locations as well as delivery instructions (drop off locations, gate codes, etc.). * The inside crew will typically batch deliveries headed for the same area and time the oven to get all the food out around the same time. * If for any reason a delivery can’t be made (car accident, flat tire, made a wrong delivery and no longer have the right food for the order, etc.) the driver will call the shop which will remake the order and send it with either another driver or an inside crew member. |
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I delivered pizzas back in the day as well. One night as I was headed out to my car, a woman asked me if I could help her find an address. I said sure, I'll give it a shot. With just a street name and number I was able to rattle off turn-by-turn directions, ending with, "It'll be the third house on your left. Maybe the fourth".
My delivery area wasn't a grid or anything. The house numbers didn't neatly align with streets. It was a typical suburban area with random bendy streets and addressing that didn't correlate with a central "State and Main" center.
But after a year or so of passing damn near every house in the area, I had fantastic intuition about these things. I had a knockoff, generic, store-brand version of The Knowledge. :)