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by monopoliessuck 1402 days ago
I was a super early pre-order and then waited years for SOMETHING. I eventually asked for a refund which they said they'd honor. I've now been in the refund "queue" for over a year or two. I've lost count of the exact number of years, promises and emails at this point.

I understand growing pains, but purism is neither a transparent nor a trustworthy company. Buy a PinePhone Pro and call it a day. It's still not ready for prime time as a daily driver, IMO, but the company is a breath of fresh air in comparison.
2 comments
caboteria 1402 days ago
When I asked for a refund I was told that they had changed their mind and they were no longer honoring their original policies. I have the phone now and it's pretty much a paperweight. Someday I might want to play around with it but at the moment it's more of a toy and less of a phone.
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piethesailorman 1402 days ago
This is a bummer. Did you order the USA model or the Chinese model?
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monopoliessuck 1402 days ago
The US model didn't exist even as a concept at the time I pre-ordered. I ordered before the first lot, but picked Evergreen because I wanted it to work and I didn't mind funding and waiting, but this is crazy.

I realize there's a valid difference between place of origin, but for me sitting here empty handed, the US model just seemed like a way to upcharge for a product that hardly existed in any form.

Chinese? American? Whatever, for me vapor is vapor no matter where it's supposed to be coming from "eventually".

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