[grepfru_it]

I’ve had great success with them, my vacuum is going strong after 13+ years, washer and dryer great after 9 years. But I’m still harboring negative feelings about their car reviews. They marked the 2013 Ford Edge as a great vehicle with minimal flaws, but when they reviewed the 2014 Ford Edge they found an array of problems and lowered the score. While I was researching and shopping for my Ford Edge I found the 2013 and 2014 were exactly the same cars. I think they enhanced the weld points for ANCHOR points to support 60lbs instead of 45lbs, but that was the extent of changes.. small and incremental. Yet CR faulted them for excess road noise, stiff suspension, and reliability. I test drove both mode years and they both performed and sounded exactly the same. Major parts including suspension were interchangeable as well. We went with the 2013 to save money before the CR reviews for 2014 came out. It made me realize their reviews are not consistent, especially when Tesla Model S went from having top marks to all of a sudden being scored very low. These are not cars that drastically changed between the years, so just buyer beware YMMV

FWIW, I do love my Ford Edge and it is still the daily driver for our household

[Tagbert]

You do need to distinguish between their reviews (which are done by CR internal people and reflect their values and judgement) and the ratings which are done by surveying CR subscribers who are owners of the products.