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by krisoft
1404 days ago
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> because there isn't really a way to get consumers to trust that it really is a more reliable product worthy of the price That is what warranties are for. You say it is reliable? Put it in writing how long you think it will keep working and what will you owe the customer if it ain’t so. |
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MTBF is exec poison. Too high, and the customer doesn't come back, you see, or worse, it's too expensive to build! (According to finance).