[ALittleLight]

My impression is that you are trying to be racially sensitive or politically correct. You are using terms like DEI and saying it is important. But what you are writing comes across as very racist. "We have to have a black person on the team because black people think different!" No, your race and gender don't determine your beliefs or perspectives.

The way to find out what different groups will think about your product is to survey representative samples - not to hope that the person of background X on your team could speak for all X.

You can use focus groups for issues you don't know about - absolutely. That's one of the main benefits. Get a group to use the Go store. Ask about what they thought. Ask the people who used it a lot and those who used it a little - why did you use it so much/little. You find that some people are made uncomfortable because it feels like stealing. There - if you didn't realize that was an issue before, now you do.

[deepdriver]

>You are using terms like DEI and saying it is important. But what you are writing comes across as very racist.

This as DEI working as designed. The latent condescension in the corporate propaganda is apparent and offensive when verbalized. If you speak it aloud like the GP did, you are chastised. In a professional setting that's an effective humiliation ritual. It strongly discourages you from speaking up again in the future. Eventually you notice more flaws in the DEI sales pitch, but by then you've learned your lesson. You stay quiet. Thus the worker is controlled and the corporate propaganda is shielded from criticism.

As posted below, Amazon has been caught measuring workplace diversity and correlating it negatively with unionization and worker solidarity. To them, forced diversity is a net benefit. But the downsides of forced diversity are never to be mentioned by the workers themselves, who are irredeemable racists if they say what Amazon internally acknowledges to be true:

https://archive.ph/1khJw