[avastmick]

Not sure I can fully agree; it will just create a downward cycle. The approach doesn’t allow for excellence or gaining satisfaction through doing quality work. However, many jobs are joyless and I think it’s vicious cycle and something has to be done to address these empty of value businesses that are the typical culprits of crappy, overworked jobs.

The problem is the seemingly ubiquitous paucity of quality management - there is literally no one appreciating your effort. Many managers, right up to a CX level are so detached from the purpose of the business they manage they can’t determine whether work done good or not.

My belief is this general lack of appreciation of excellence and intrinsic disinterest in excellence is the creation of the Friedman/Welch school of business - that the purpose of a business is to maximise value to shareholders. I see this as abstract and empty. It removes any value placed on, “we create great products that out customers love,” and replaces it with the dollar reward for shareholders. Make great products everyone wants? Why bother when you can create crap products with misused staff that are cheaply produced that returns more dividends for our shareholders. If you have talent and can produce quality go somewhere where you are appreciated. If you don’t, maybe go with the Homer Simpson approach and sink those companies who equally can’t deliver.