[wallawe]

You are mistaken if you think that 18 and 19 year olds taking phone calls as interns are in any way an effective means of conveying information to those in charge. Sure, they can note trends. Do they? No. The primary concern was which lobbyist reception with free alcohol everyone was going to at the end of the day. And although many of them may have a good grasp on a lot of issues, some like SOPA may be lost on them. Not to mention the more fringe issues. What if 60% of your constituents call in favor of an issue and for 40% against it.. How does that get relayed effectively?

[jbooth]

I've never worked as a staffer but from what I've heard, if there was unusual volume on something it usually got escalated. If it's bumps in the noise, yeah, no big deal.