[l33t2328]

Why do you say “true customers”?

Is anyone under the impression that they are a customer of a service they don’t pay for?

People would readily identify as a “Twitter user” instead of a “Twitter customer”

[woodruffw]

> Is anyone under the impression that they are a customer of a service they don’t pay for?

Maybe not on a technical forum like this, but I think the distinction between a "customer" and a "user" is sufficiently fuzzy among non-technical people.

[JohnFen]

These days, you can expect companies to do the exact same thing even if you do pay for the service.

[happymellon]

I would agree that a lot of people who use these things do not consider themselves to be a product to be sold to marketing firms.

[rightbyte]

E.g. Samsung spies on paying users of their TVs.