[Silhouette]

But I'm fighting an uphill battle here, especially as freelancer.

True. Whenever I've done freelance/consultancy stuff in the past my rule has been that if a client invites feedback then I'll test the water once. If they're receptive I'll elaborate. Otherwise I'll usually drop any process-related feedback and fit in as well as I reasonably can with everyone else since IME that is normally the most effective way to work in that kind of environment. It's always a bit disappointing if you can see a client making obvious mistakes and you know how to fix them but sometimes it happens and if they're not interested in changing then ultimately that's their decision and their responsibility.