[jtwigg]

Earlier this year my partner and I switched our joint account from Monzo to Starling simply because we both hated using the Monzo app. Navigating the app feels unnatural to us and probably due to how infrequently we use it, we never learnt to live with it. Last week I finally closed my personal Monzo account as I only used it for one small DD a month and much prefer the Starling and NatWest apps.

[varispeed]

I have used Starling app and I couldn't make sense of statements. I think it's equally bad as Monzo.

Also I kind of despise the idea that you have to have an app to access the account.

After trying these "challenger" banks I am staying with my good old High Street bank where I can access my account from the web and it does not have any confusing bells and whistles.

[kieloo]

I don’t know about Monzo but you can access your Starling account on the web.

[dazc]

You can access a monzo business account on the web to access statements and such. I believe they also have an emergency web access feature for personal accounts.

https://monzo.com/blog/2018/06/13/how-to-get-online-in-an-em...

[varispeed]

Monzo business account is very much useless as it isn't connected to SWIFT.

[varispeed]

You need to have an app to sign up to Starling.

[Cxckers]

I made the same switch due to Monzo refusing me and my partner a joint account. Starling had no issue with giving us one