[golergka]

> E.g require any restaurant to have a brick and mortar restaurant with actual customers in it, or it’s banned.

Why on earth would it matter to me as a delivery app user if I'm ordering from an ordinary restaurant or a dark kitchen? The only thing I care about is the food being good. And ordinary restaurants with actual customers in it often treat deliveries as something not really important.

[craftkiller]

Because ghost kitchens have less skin in the game. They can ship a subpar product and then whenever their reviews get bad enough, they just pick a new name and start over "fresh" as an exciting "new" restaurant. Brick and mortar restaurants have a reputation to uphold. Every time I've ordered from a ghost kitchen the food has been considerably worse.