"its easier to just punish everybody than single out the person actually deserving of punishment" is actually a common defense of collective punishment
the equal and opposite response would be, "Sounds like you never had to actually deal with such a usability problem yourself", but I'm not interested in trying to devolve this discussion into one about you and me, instead of the topic
the equal and opposite response would be, "Sounds like you never had to actually deal with such a usability problem yourself", but I'm not interested in trying to devolve this discussion into one about you and me, instead of the topic