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by gricardo99
1417 days ago
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What about the hidden service fee? They gladly tell you the delivery fee is only $5 (or free!) but it’s not until you’ve fully ordered and paid that you see the itemized service fee that can be greater than 25%. But at least they tell you how much you paid for the service. The worst for price transparency is “same day” costco delivery by Instacart. They markup the prices but never tell you how much more you’re paying for their service, it’s completely hidden unless the shopper/driver accidentally leaves you with the costco warehouse receipt.
Once I saw the 35% markup on a nominal $300 order, I never used same-day costco again. I knew I was paying some markup for the service (they tell you on the website that prices are higher than in the warehouse), but I could not justify that much. |
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I'd rather know upfront what the total will be, instead of meaningless itemised receipts with added fees that I have no choice but to pay.
Then again, there are countries that dont include sales tax on price labels, so people must prefer the hidden fees approach.