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by gricardo99 1417 days ago
What about the hidden service fee? They gladly tell you the delivery fee is only $5 (or free!) but it’s not until you’ve fully ordered and paid that you see the itemized service fee that can be greater than 25%.

But at least they tell you how much you paid for the service. The worst for price transparency is “same day” costco delivery by Instacart. They markup the prices but never tell you how much more you’re paying for their service, it’s completely hidden unless the shopper/driver accidentally leaves you with the costco warehouse receipt. Once I saw the 35% markup on a nominal $300 order, I never used same-day costco again. I knew I was paying some markup for the service (they tell you on the website that prices are higher than in the warehouse), but I could not justify that much.

2 comments

> The worst for price transparency is “same day” costco delivery by Instacart. They markup the prices but never tell you how much more you’re paying for their service

I'd rather know upfront what the total will be, instead of meaningless itemised receipts with added fees that I have no choice but to pay.

Then again, there are countries that dont include sales tax on price labels, so people must prefer the hidden fees approach.

Even with membership, I’ve never paid less than $300 on Costco Instacart.

It’s a total joke, the whole point of wholesale is to save money.

I’m far too lazy to do the math, but I think I save more money Instacart shopping Aldi than Costco

If it’s likes BJ’s you need to not select BJ on instacart directly but instead use their direct site which appears to be a white labeled Instacart service, if you want the wholesale prices . In this example it’s https://delivery.bjs.com/ vs instacart.com.

They scrub most evidence of this being a white label service but it’s the same ui/ux and even the favicon is the Instacart carrot as of the time of this comment. Last time I compared my households ~$300 bill on the white labeled site was ~$450 on the main Instacart site

Did you use a BJs account? Weirdly enough, I live right next to one.
Costco is for people who's main activity outside work is spending money. It saves those compulsive spenders some money and makes them feel better about their problem.