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by spike021 1412 days ago
I've had kind of similar things before with DoorDash or UberEats. They'll show I have a discount or some amount off ($5 usually), and then only once I'm ready to actually submit my order the full fine print shows up that I needed to have a subtotal of $30, $40, or whatever. Maybe that's fine for a family but for one person it stinks to think "oh cool I've got a discount" and I waste my time thumbing through restaurants and putting together an order only for it to not be worth it.
1 comments

I truly don't get these kind of patterns, because to me, it just looks like they'll miss out on orders from people (like you), who thought they would get a discount, but then end up not getting it and cancelling their order.

Surely it would make more sense to advertise that customers can get a $5 discount, if they order for $30 or more. That way, if your order only adds up to $25, I would be inclined to order a side that gets me to $30 or more.

Not only cancel, but have a negative reaction to the app, and avoid ordering in future when they may have if treated fairky.