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by wutbrodo
1418 days ago
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> but I read it as half-assed. Why is formality any more natural for a user interface than casualness? This seems like an extremely arbitrary personal preference masquerading as reasonable criticism, no different from getting riled up about the fact that Windows default theme is blue when it should _obviously_ be green. > Computers are our servants, not our friends. They should act like it. I had a live-in housekeeper for a chunk of my life, which is roughly as close to "servant" as one gets in the modern West; we communicated in normal, casual English. If you are going around insisting that service workers address you like an aristocrat, you're an enormous asshole. |
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If you're going to get all up in someone's face and demand their complete attention, there's a high bar for expected politeness, or at least some entertaining wit. "Hi" is just lazy and conceited. "Welcome. Please wait while we prepare your desktop," would be tolerable. A Maxis style status bar rambling on about "reticulating splines" would be funny.
To relate it to your experience with a housekeeper, if a housekeeper shouted your name from across the room, tapped you on the shoulder repeatedly, and then unplugged the TV you were watching to get your attention, you would expect them to say something like, "my apologies sir, the den is on fire," rather than, "lol, howdy."
A computer isn't a servant, though. It's a tool. A circular saw with a sassy personality means a trip to the hospital...