Hacker News new | ask | show | jobs
by IceMetalPunk 1414 days ago
So... by "human chatbot" what you mean is "outsourced call center without phones"?
1 comments

You may phrase it that way, yes! Although it's pretty strange to say that chat support is "calls without phones"
Well, yes, but a "call center" is a thing while I've never heard of a dedicated "chat center" :D