[ngalstyan4]

This was the first email I received, after my welcome email on July 15.

This was a dev instance, maybe I was hacked, cannot rule that out. But was not expecting an outright ban with no details on what has happened.

[tluyben2]

Sorry to hear it; it seems very strange. Maybe indeed because the account was new and ‘something’ flagged it. I would try to call them anyway; phone is usually easier in this case; find it hard to believe they would check your info and just hang up.