[stefan8r]

To add a somewhat easy sentance here - we're our actual product is delivered as SaaS (and it's not at Gmail pricing, it's more enterprise). Were you to become a customer we'd be pretty handholding with you to get the thing actually working.

There is a perception stack and a controls tuning stack within that SaaS that we'd be delivering.

[ModernMech]

Okay thanks this clears up a lot! The … in the process that I noted in my first post sounds like the handholding you’re talking about.