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by sha256sum 1418 days ago
On one hand, you have the perspective of this and other librarians where users are locked out of their accounts by Google in a (debatable) measure to secure them.

On the other hand, you have the perspective of computer repair people who routinely field calls and service computers due to the elderly (mostly, but also everyone, including tech literate folks) getting scammed, account takeovers, downloading malware, and worse!

So maybe the solution here is not to *force everyone and their literal grandma* to be using these machines for all of their business??

2 comments

It’s an impossible situation. Account security reset processes are the number one target for most account takeovers.
Better that elderly folks stuck at home should be shut out of major activities of life?