[userbinator]

Notice that the introduction section of the document is titled "Information for End Users, Customer Support Technicians, Field Engineers, and Network System Administrators Introduction"

It's hard to imagine that just twenty years ago, we treated users far less like idiots, and gave them plenty of documentation even if they wouldn't read or understand it all.

[jakebasile]

I get what you're saying, but 20 years ago a larger percentage of end users were computer-literate than today.