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by flak48 1426 days ago
I'd guess that a manual review for the automatically detected out-of-policy transaction wouldn't be prioritized if it's been flagged as a transaction outside the seller's line of business that they mentioned in their agreement with Stripe when onboarding.

I kind of agree - I don't see why manually reviewing a transaction that probably violates their agreement with Stripe should be prioritized by Stripe - even if the transaction would eventually emerge as legit (not fraudulent and not chargeback-able). Because such a manual review would entail a cost to Stripe that is being forced upon Stripe by the seller's actions.

1 comments

I'm not questioning the idea that the transaction was outside the sellers normal line of business (and tbf to Stripe, would imo be a valid reason to be extra careful with the transaction and may be justifcation for account termination, even if account termination seems a bit harsh for a first time "offensive" imo, but hey, thats ToS for you), just the idea that "used car seems extremely likely to cause a chargeback" thats all.
Yep, FWIW I hope OP gets their money if not their account