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by exolymph
1429 days ago
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> Problem is, right now, the second factor is security questions to which I don't have the answers (I probably entered random gibberish years ago). Cold comfort now, but... don't do that. Try to keep escalating the issue. Maybe go in person to an Apple store? |
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If you answer security questions honestly, you're very vulnerable to account takeover. Most of the answers are public information about a person (where did you grow up kind of thing), or so arbitrary I wouldn't remember what I answered anyway (what's your favorite movie/food/etc).
The best strategy I've found is to answer them with random passphrases, and store the answer in my password manager.
Passphrases are important because you want it to be words you can speak over the phone. It's often customer-service who will ask.