[seeekr]

Last update on Twitter:

"While I don't think it's ideal to need a huge social media push to get things accomplished, thanks to the momentum this thread has generated it seems like we've got a path forward with Tesla towards getting this taken care of the right way."

Tesla is a big company by now. Probably a lot more people working there in Service Centers than in the core manufacturing & engineering. Hard to get everything right. Lots of room for improvement for sure. Rooting for Tesla to work these things out over time! (Disclaimer: Owner + shareholder, both out of conviction.)

[Nextgrid]

This just makes it worse - it basically means that the only way to get adequate service for your car is to get lucky on social media.

> Tesla is a big company by now. Probably a lot more people working there in Service Centers than in the core manufacturing & engineering. Hard to get everything right

Sorry but if you don't have the capacity to attend to every single customer request, maybe don't fuck with their cars remotely, and especially not a couple years after the original mistake?

[kreetx]

The customers probably want the software updates.

[rootusrootus]

It doesn't seem like much to ask, though, to have a rule that says "No software updates will alter the configuration profile of the car. The end."