[hardwaresofton]

You mean the outages from like... last week/this week? That was the first outage in like years of service, and it was resolved pretty quickly, with good communication throughout and an apology. The discussion on Reddit is worth looking at[0].

What alternatives are out there without service degradation/outages?

Also not to undermine my own point (Protonmail is wonderfully stable for me) who is getting life or death emails these days? I could take whole days of downtime (hasn't ever happened) and probably be OK.

Why do we all pretend that we are all so important that we need services with bulletproof reliability and as many 9s as we can get?

Bit of a rant, but not directed at you so much Cxckers!

[0]: https://www.reddit.com/r/ProtonMail/comments/w0vcge/email_fr...

[Cxckers]

Personally, I don't rely on it 24/7 and just use it for my personal use but some people use it for business purposes and not having access to your emails for a day or two can be expensive down time.

But you are right, no service is bulletproof