[ghaff]

And you don't need to basically go into a travel agent and get a piece of paper that is incredibly hard to replace if lost.

In general, travel information is a lot more frictionless. Flight cancelled, bags lost? There's an app for that. And in general, clothing expectations mean I have to check bags a lot fewer times.

As you say, seating is better if you're willing to pay for it but I've never bought WiFi on a flight. It's one of the few opportunities I have to really read anyway.

[AnimalMuppet]

Flight information online is huge. Just yesterday[1], we had to pick someone up at the airport when their flight was 10 hours late. We got to do our waiting not at the airport. That's a game changer.

[1] Well, we were supposed to pick them up yesterday. They actually arrived today. 10 hours late on an afternoon flight is like that.