[letterlib]

I wish there was more copy on this site about what the tool is and why it's useful. It looks interesting, but there's not enough information there for me to figure out if it's worth investing more.

I could do the free version to find out, but it'd be nice to have a 2-3 min video or page that goes more in depth on the features that are there.

[driaug]

Valuable feedback, thank you for this! How would you feel about a demo video where I show you how to set it up and go through the features at the same time?

[djbusby]

Don't waste my attention on the one-time setup BS. Show why it kicks ass in less than 30s.

[eappleby]

I agree that it would be helpful to show a simple use case on the home page. Maybe I'm not the target customer (although I am a soloproneur), but your user flow of (1) user clicking a button, (2) plunk receiving an event, (3) plunk sends an email, isn't really a problem that I have, since sending an email after an action is taken is pretty easy to manage. Are you are focusing on categorizing users into groups and sending them progressive emails?

[driaug]

A very big part of what Plunk does is giving you the opportunity to link multiple events together and delay emails. You can extend it to users that have clicked button A and B but not button C and send those an email after 5 days. Significantly harder to implement and a lot of code that isn't really used elsewhere!

[tylerrobinson]

Definitely describe this use case on the site. This is an interesting feature that I didn’t think existed based on the current site material!

[eappleby]

Yeah, makes sense

[LanceJones]

Features, sure. Common use cases solved by the features, even better.

[mikesabat]

I disagree with the comment that more is needed.

"User clicks a button - fire an event to Plunk - sends email" makes total sense to me.