[taylodl]

BINGO!!!

The work has to be well-defined and expectations clearly set, but we all know that it's rarely the case that the work is well-defined and that expectations are clearly set. What you end up with is an expensive disaster - and you can't correct from it either: you'll be black-listed in your community and people will be very leery of ever working for you again.

These lessons have been learned and re-learned for the past 30 years now - going back as far as Yourdon's Decline and Fall of the American Programmer - which was published in 1992.