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by mikece
1428 days ago
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If any one thing killed Craigslist it was Facebook Marketplace. I used Craigslist to buy and sell things for years; I didn't even know about FB Marketplace until a friend recommended it. I swallowed my hatred of FB to give it a try and it was easily a far better experience than CL at the time. Of late I've noticed that it's become a haven for scammers which is a pretty reliable indicator of success (the scammers go where the buyers are). |
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- The search doesn't support basic boolean modifiers such as AND, OR, NOT, or quotation (try to find a "day bed" without getting flooded with "bed" results)
- their filter complications (e.g. vehicle year) are completely hardcoded (try searching for a motorcycle instead of a vehicle and you completely lose vehicle specific filtering)
- they untoggle "local pickup only" whenever possible to force you into seeing "ships to you" results
- They will deliver you an infinite number of results even when the number of relevant results is few, including in violation of the filters you set like distance or vehicle make.
- More relevant results will end up interspersed with very irrelevant ones, forcing you to keep scrolling to find what you are looking for.
All of these things coincidentally have the result of keeping you on the site longer and seeing more ads in opposition to the implied goal of connecting buyers and sellers effectively. This is particularly bad in my opinion because every failure of FB to connect a buyer and seller is both a potential purchase of a new piece of junk and a potential trashing of the old, still functional piece of junk.
FB Marketplace is an amazing example of social network effects and the power of social networks to use them to demolish competition with a (intentionally? imo, yes) worse version of the service.