| poor allocation of resources Computers are resources. Iron ore is a resource. People aren't resources. They're people. The problem is the tech industry trying to treat people like resources. If the delivery people are paid fairly by the delivery companies, then they will be more willing to do a good and thorough job, which includes navigating buildings. I've been an Uber driver, and yeah, some people are awful. But I'm also tired of getting calls from Favor delivery people telling me I have to meet them in a parking lot three miles away to collect my groceries because they're running late going to the club, and this is only a "side hustle" they do on Friday nights. If I'm paying a delivery fee, plus a tip, I expect them to complete their jobs. |
Isn't that true for most types of jobs? There's a role called "Human Resources" in most medium and large sized companies. Are factory jobs leaning in to embrace the humanity of workers and not thinking of them and calling them resources? Would we find things substantially better in most fast food restaurants? Gig companies are at least letting people decide when they want to work and when they want to do something else with a degree of flexibility that seems unmatched everywhere outside of the gig economy.