[zdragnar]

PTO is usually at the discretion of the managers; they're more inclined to decline requests for time off when enough people are already taking off (to avoid the situation of someone on the skeleton crew getting sick and not enough people are available to handle an emergency).

It really depends on your customer's needs; slack going down for a day or two over the holidays is unfortunate but not the end of the world. Salesforce going down could, I imagine, easily cause massive financial losses.

I'd like to think it should be easy enough to put people on emergency call rather than forcing them to put 8 hours of butts in seats for no reason, but apparently that's not how Salesforce wants to roll.

[gorgoiler]

If you need bums in seats the professional way to do it is to have an oncall rota.

A rota is the positive affirmation that employee X will be here to support the team versus the negative one that well person X can’t not be here, because they’re the last one to take PTO.

[arealaccount]

Could be argued that Slack going down temporarily would even boost productivity