[nf__85]

> 4. Check your ego, and learn to love being wrong. Put unfinished work in front of people. Cheerfully accept all feedback without explaining or defending. Always expect that your design solutions are not good enough, and can only be improved by testing them with real humans. You are not your user; you must position yourself to be surprised by them, and to react well to that surprise.

As someone with 15 years of UX experience, this is the "tool" that I find most valuable when it comes to improving a design I am working on.

I often tell my clients "I am not an expert" as a way to communicate this. I could never know as much about the problem users face as the users themselves, and I can never know as much as the entire team of people working on the solution. Instead I tell them I'm an expert at being a sponge, and learning from multiple inputs.

If your ego is telling you that you need to have all the answers, you're going to miss all the deep insights and therefor better outcome you would gotten within an open mind.

more here: https://sixzero.co/2021/06/02/how-to-design-confidently-with...