[davidg109]

As a customer who has had to go through the chargeback process (against a well known furniture company), the company provided what they felt was “proof” of the charge being valid.

Fortunately, I had counter-proof that the proof they supplied was invalid. I won the dispute in the end.

Under this new policy, it seems my chargeback would have been denied without coming back to comment … am I reading this correctly? If so, then this is one major reason now for me not to use Visa in future.

[A4ET8a8uTh0]

This is how I am reading it. I will be asking my wife to not use VISA for any recurring payments ( as those apparently will be to be harder to dispute ).

The primary benefit of credit card was the included consumer protection. If that is gone, credit card will stop being as beneficial.