[bb_mn]

It may be helpful to add an inline status alert (similar to those used by Twitter, Netflix, Basecamp, etc) in the actual dashboard when you're experiencing high demand.

I signed up yesterday afternoon and submitted a couple of requests and wasn't sure what to expect for turnaround time. If you are not currently completing requests as quickly as you normally would, it would be reassuring to trial members (and existing members) to receive a notice that things may take slightly longer than normal but you are indeed working hard to catch up with demand.

[alizaki]

Great idea. We're working around the clock, even though a quarter of our staff was on Eid break when the site launched. They're all back, but yes, everything should be back to normal in terms of turnaround in the next 24 hours. We've also added more people.

[bb_mn]

That's good to hear. I hope this uptick in activity will be good for your overall business and the growth will be sustainable.

The two responses I received this morning were top-notch, by the way. The information was very concise and saved me a bit of time already.

[alizaki]

thanks! we try our best.