Hacker News new | ask | show | jobs
by kbelder 1433 days ago
Yep, but the people making the 'technical' decision to support Firefox only see the gains from reducing the labor.

The loss from not supporting Firefox (which I agree, is probably more than the savings) will show up on somebody else's balance sheet. IT saves a bit of money by siphoning indirectly out of Customer Retention, and the details get lost in the noise. It's the curse of large organizations.