[dman]

Sometimes doing things right means bumping the price up which for some reason companies are unwilling to do. Apple gets this very right in my opinion. Here is an anecdote about HP. If you buy HP elitebooks which cost > $1000 you get 3 years of warranty with shipping paid both ways for free. On top of that you get 24/7 access to enterprise level support. On a few occasions HP has overnighted me parts when I have needed them. On the other hand I have bought HP consumer line laptops which dont come with support or 3 year warranty by default and my experience has been horrible. In other words consumers need to stop buying the cheapest provider.