[ls15]

> They have congestion which isn't helped much by shuttles compared to a bus or other high capacity transit

Multiple simultaneously driving taxis can be replaced by one shuttle van at times or for routes where large busses would run mostly empty, because they lack flexibility.

[Schroedingersat]

Yeah, if you need coverage shuttles are great albeit at a high marginal cost per trip. If you need capacity then they don't really work. A city will spend more on shuttles than they would on a network extensive and well designed enough to get good utilization.

I guess they are useful in some US cities as a stepping stone where there are massive political and legislative barriers to building a functional city.

[ls15]

But I found them useful in Berlin (see my other comment in this thread) and Berlin already has one of the best public transport networks in the world, I think. For me they were just closing the gap between taxi and public transport. In terms of use cases and in terms of pricing.

[Schroedingersat]

Point. I guess I was more responding with the use case of an alternative to mass transit.

I agree that filling the gaps that busses or trains can't is a great use case, and I guess that my point about small towns was just one example of a gap.