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by marquis 5333 days ago
We provide immediately an invitation for our users to interact with us, such as having a 'click to call' button on our login site at all times and having start page that asks them to contact us. Before we made it obvious that we actually have a great support team, there was certainly less interaction and our users have responded well to these changes. Can you put a splash screen on your app that makes it clear that you're available to help?