Hacker News new | ask | show | jobs
by brightball 1425 days ago
I don’t trust online reviews in general.

I read 1 and 2 star reviews to check for anything I may need to be cautious about but I generally assume that 5 star reviews are intentional padding.

Do you find yourself leaving 5 star reviews regularly? Leaving reviews at all? Are you more motivated to leave a review if a bad experience or a good experience?

3 comments

I do the same as you, check for lower ratings to be informed. I have found it helps if I talk to current/ex employees on linkedin. So far that has been transparent and helpful. The usual 5 stars are just generic "awesome team/great culture" which is useless.

I have left both 5 star and 1 star reviews. Unfortunately some of my 1 stars have been removed. I leave 5 stars when it's good (ignoring any usual corporate politics that might exist, these exist anywhere regardless). My 5 stars are usually descriptive enough to make it authentic and not like "good place to work, friendly ppl, awesome culture". I leave 1 star when things get really bad, like really unethical backstabbing sort of bad.

But then again I don't understand how companies are able to get them removed off of glassdoor. Like, my current company has done everything from removing reviews to having good publicity on glassdoor/linkedin/any social media but they have not tackled one single negative review head on to change their culture. Lol.

Glassdoor is different from most other star-ratings because the reviews are really of a bunch of different products. Even in the same department, different bosses can produce wildly different experiences.
For almost everything, I try and be nuanced and avoid 5 or 1 star reviews. This has bit me awkwardly, in one case my barber who I rated 4 stars respinded to the review and asked what they could do to make it 5 stars. I guess that was enough to make it 5 lol.

On Glassdoor it's so obvious when something is HR or marketing. Lots of "people wear many hats and there's a high standard for quality, which isn't for everyone" type speak.

Negatives: "Sometimes we're too ambitious"

I'm considering giving a 1 star to a bar in my neighborhood. Pizza was shit, a side of fries was $8, service was fine, but it really burned spending $18 on just a beer (during happy hour) and fries.