[slavboj]

People miss the most direct application of language model based AI, IMO - a ton of sales and CSR jobs are fundamentally numbers games following a script with escalation paths, with the existing scripts targeted at cutting your losses because man-hours are expensive. That's the kind of thing that you actually can get a large amount of training data for (for instance because existing interactions are recorded and transcribable) and an implementation opens up a lot of value because the calculus flips - it becomes worthwhile to pursue increasingly marginal opportunities because suddenly your time is cheap.